Contact information

Contact Information

If you need to reach us about an order, product, delivery, refund, replacement, or anything else related to Spierb Canada, you can contact us using the details below.

Please note that returns are processed through our fulfilment partners, including Amazon FBA / Amazon Fulfillment and Veeqo. Do not send returns to our business address unless we explicitly ask you to.

Canada – Business contact

Business name
Prime Cart CA Ltd
Trading as Spierb

Address
Prime Cart CA Ltd
850 Milner Ave, Unit 1005,
Toronto, Ontario
M1B 5N7
Canada

Customer support

Email: care@spierb.com
Business hours: 09:00 – 17:00, Monday to Friday, Eastern Time

For questions about orders, shipping, returns, refunds, replacements, or product usage, the quickest way to reach us is by email.

Please include your order number when contacting us about an existing order.

We aim to respond to all enquiries within 1–2 business days.