Terms of service

Last updated: 10 October 2025


1. Overview

This website is operated by Prime Cart UK Ltd, trading as Spierb (“Spierb”, “we”, “us”, or “our”).
Throughout the site, the terms “we”, “us” and “our” refer to Spierb.

Spierb offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, merchants, vendors, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of our services.

If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store will also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.


2. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your country or region of residence, or that you are the age of majority and have given consent for any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or any destructive code.
A breach or violation of any of the Terms will result in an immediate termination of your Services.


3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve:
(a) transmissions over various networks; and
(b) changes to conform to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission.

The headings used in this agreement are for convenience only and will not limit or otherwise affect these Terms.


4. Accuracy, Completeness and Timeliness of Information

We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon without consulting more accurate or complete sources. Any reliance on the material on this site is at your own risk.

This site may contain historical information that is provided for reference only. We reserve the right to modify the contents of this site at any time, but we are not obligated to update any information. You agree that it is your responsibility to monitor changes to our site.


5. Modifications to the Service and Prices

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.


6. Products or Services

Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made every effort to display as accurately as possible the colours and images of our products. However, we cannot guarantee that your device’s display of any colour will be accurate.

We reserve the right—but are not obligated—to limit sales of our products or services to any person, geographic region, or jurisdiction, on a case-by-case basis. We also reserve the right to limit quantities of any products or services we offer.

All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, services, information, or other material purchased by you will meet your expectations or that any errors in the Service will be corrected.


7. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, household, or order.

In the event of a change or cancellation, we may contact you using the email and/or billing address or phone number provided at the time of order.

You agree to provide current, complete, and accurate purchase and account information for all purchases. You must promptly update your account and payment details (including email and credit card expiry dates) so that we can complete your transactions.

For more details, please review our Refund Policy.


8. Optional Tools

We may provide access to third-party tools over which we have no control or input. You acknowledge that we provide access to such tools “as is” and “as available” without any warranties. We have no liability arising from your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk, and you should ensure you are familiar with and approve the terms on which those tools are provided.

We may also offer new services and features in the future. Such new features shall also be subject to these Terms of Service.


9. Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy.

We are not liable for any harm or damages related to the purchase or use of goods, services, or content from third-party websites. Please review third-party policies carefully before engaging in any transaction.


10. User Comments, Feedback and Other Submissions

If you send us comments, suggestions, or creative ideas (collectively, “Comments”), you agree that we may edit, copy, publish, distribute, and otherwise use such Comments without restriction.

We are not obligated to maintain Comments in confidence, pay compensation, or respond.
You agree your Comments will not violate any third-party rights or contain unlawful, obscene, or malicious material.

You are solely responsible for the accuracy of your Comments. We take no responsibility and assume no liability for any Comments posted by you or any third party.


11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.


12. Errors, Inaccuracies and Omissions

Occasionally, information on our site or in the Service may contain typographical errors or inaccuracies relating to product descriptions, pricing, promotions, or availability.

We reserve the right to correct any such errors and update information without prior notice (including after you have submitted your order).

No update date or refresh indication should be taken to mean that all information has been modified or updated.


13. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content for:
(a) any unlawful purpose;
(b) soliciting unlawful acts;
(c) violating any regulations or laws;
(d) infringing our intellectual property rights or those of others;
(e) harassment, abuse, or discrimination;
(f) submitting false information;
(g) transmitting viruses;
(h) collecting personal information of others;
(i) spamming, scraping, or crawling;
(j) any obscene or immoral purpose; or
(k) interfering with site security.

We reserve the right to terminate your use of the Service for violating any prohibited use.


14. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, or error-free.
You agree that your use of, or inability to use, the Service is at your sole risk.

The Service and all products are provided “as is” and “as available”, without any warranties of any kind.

In no case shall Spierb, our directors, employees, or affiliates be liable for any loss, damage, or claim of any kind, including but not limited to indirect, incidental, or consequential damages.

Because some jurisdictions do not allow the exclusion or limitation of liability, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.

Nothing in these Terms affects your statutory rights as a consumer under UK or EU law.


15. Indemnification

You agree to indemnify and hold harmless Spierb, its affiliates, officers, and employees from any claim arising from your breach of these Terms or violation of any law or third-party rights.


16. Severability

If any provision of these Terms is deemed unlawful or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain valid.


17. Termination

These Terms remain effective until terminated by either you or us.
You may terminate at any time by ceasing to use our site.

If you fail to comply with these Terms, we may terminate access without notice and you will remain liable for all amounts due up to the termination date.


18. Entire Agreement

These Terms of Service, together with any related policies or notices posted on our site, constitute the entire agreement between you and us and supersede any prior agreements or communications.

Any ambiguities in interpretation shall not be construed against the drafting party.


19. Governing Law

These Terms of Service and any separate agreements for Services shall be governed by and construed in accordance with the laws of England and Wales.


20. Changes to the Terms of Service

You can review the most current version of these Terms at any time on this page.
We reserve the right to update or replace any part of these Terms by posting changes to our website. Continued use of the website after such updates constitutes acceptance of the new Terms.


21. Contact Information

Questions about these Terms of Service should be sent to:

Prime Cart UK Ltd (trading as Spierb)
2 Frederick Street, London, WC1X 0ND, United Kingdom
Email: care@spierb.com
Company Registration Number: 12777677
VAT Registration Number: GB367723566