We ship from regional fulfilment centres (UK or EU) depending on your delivery address. Most orders arrive within a few working days. Your estimated delivery window is always shown at checkout and in your order confirmation email.

We currently deliver to the UK and most EU countries (customers in Canada can buy our items on Amazon). If your country isn't available at checkout, please email care@spierb.com and we'll let you know if we can help.

Each Spierb product is a single-ingredient cosmetic powder made from the named botanical (for example, Henna, Indigo, Amla, or Shikakai). We don't add synthetic dyes, perfumes, or preservatives. Always follow the usage instructions and perform a patch test before first use.

You'll find a quick overview on each product page, plus detailed how-to guides in our Learn Hub. Many packs also include a QR code that links to downloadable usage instructions.

If an item arrives damaged, incorrect, or you've changed your mind, please contact us at care@spierb.com with your order number and photos where helpful. We'll review your request under our Refund Policy and aim to respond within 1–2 working days.